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Quality Management

Quality management (QM) drives continuous improvement of business processes by setting targets and adjusting based on deviations. Meeting increased customer expectations is essential to a company’s success, making quality management and control crucial. It includes close monitoring of every process and point of contact to identify and implement improvements.

At Dadir we specialise in providing exceptional advice for ISO 9001 quality management, guiding your business towards improved standards and operational excellence.

ISO 9001
Certification

Achieving ISO 9001 certification contributes to the success of your business by increasing customer satisfaction, marketability and profit potential.

ISO 9001 is the most requested standard for quality management systems.

Unlock Success: The Benefits of ISO 9001 Certification for Your Business

In today’s competitive business environment, ensuring the highest standards of quality management and information governance is essential for long-term success. At Dadir, we understand the value of ISO 9001 certification and the impact it can have on businesses.

Why should your company pursue ISO 9001 certification? Here are a few reasons:

  • Improved credibility and trust: Achieving ISO 9001 certification demonstrates your commitment to delivering consistent quality and reliable services. This boosts customer and stakeholder confidence in your brand.

 

  • Improved operational efficiency: Implementing ISO 9001 standards promotes operational excellence. It optimises processes, minimises errors and increases efficiency, resulting in cost savings and improved productivity.

 

  • Customer satisfaction: ISO 9001 focuses on quality management, leading to higher customer satisfaction. Consistently exceeding customer expectations becomes the norm, leading to increased loyalty and positive word-of-mouth.

 

  • …

At Dadir, we guide you through the certification process, using our expertise to provide customised solutions that align with your business objectives. Our comprehensive approach will enable your organisation to not only meet ISO 9001 standards, but also leverage them for continued growth.

BENEFITS AND PLAN OF ACTION DADIR

QUALITY MANAGEMENT SYSTEM AS A SERVICE

Achieving ISO 9001 certification contributes to the success of your business by increasing customer satisfaction, marketability and profit potential.

Obtaining (ISO) certification is only the first step.

A lot of organizations fall into the trap of leaving their QMS in place for a year after getting certified and springing into action a month before the next audit. This not only defeats the entire purpose of a QMS, but also causes you a lot more work.

At Dadir, we want to unburden you, as an organization, in the management of your QMS. Our consultants support you throughout the year to ensure that you not only take all the actions necessary to maintain your certification, but they also suggest improvement actions and are the proverbial big stick.

This way, you don’t have to worry about whether things are running smoothly; your regular consultant acts as project manager and ensures that actions are invested in the organization. Attending your annual surveillance audit is part of this service.

BETTER UNDERSTAND CONTINUOUS IMPROVEMENT

EFQM
EXCELLENCE MODEL

We enable leadership teams to assess and discuss how they currently lead and manage their organization

In addition to helping with ISO 9001 certification and QMS support, we offer in-depth organisational analysis using the EFQM Excellence model. This approach complements ISO 9001 and Quality Management Systems (QMS) by providing a broader, more holistic perspective on organisational excellence. It identifies strengths and areas for improvement, facilitating the prioritisation of actions in line with your strategic business plans.

Het EFQM (European Foundation for Quality Management)® Excellence Model als basis.

The EFQM Excellence Model is a model designed to help organisations assess and improve their overall performance and operations. It offers a holistic approach to organisational management, focusing on continuous improvement and sustainability. The model includes nine key criteria, detailed information available here.

Implementing the EFQM Excellence Model: Our Approach

Our two-day workshop is aimed at the Senior Executive Leadership Team-or sometimes the wider team, including some of their direct reports. It helps break down functional barriers and ensures that the entire leadership team shares a common understanding and purpose. This workshop is particularly valuable when attended just before the organisation’s annual business planning cycle.

ADVANTAGES OF THE EFQM MODEL

Discover our values

We have been working with Nathalie at Ferranti for several years. Under her direction, a number of important quality-oriented projects were carried out within our organization, each of which focused on cultural change in addition to the business aspect. What I admire most is her drive and perseverance to make every time again trying to get the best out of herself but also the best for her clients. In addition, her methodical approach is a very good complement to the creativity that often exists within many companies like ours. In short, a pleasant person who brings “valueformoney” !

Tom Van Haute
Ferranti Computer Systems NV